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training your people, making companies better

better thinking | better communication | better projects

+44 (0)20 7924 8760

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MAKING EMAILS WORK!

When you glance down the list of senders in your email inbox, do different names create different expectations?

So, when your name appears in someone’s inbox what expectations does it create?

In this article, from Master Trainer, Richard White, looks at how you can make emails work and gives his five top tips. Read more...

How much thought do you give to your writing? Six mistakes that could cost you customers! More...

Does good management require good writing? More...

20 MILLION

emails written whilst you were reading this. – Mashable

STANDARDISE GRAMMAR ACROSS YOUR ORGANISATION

Our intensive half-day in-house refresher workshop that focuses on the 'must haves' of business grammar.

WRITE EFFECTIVELY, EFFICIENTLY AND FAST!

Get your reader's attention, ensure your key messages are understood and save time with Writing Dynamics™.

53%

of emails are opened on mobile devices. – Campaign Monitor

71.2%

Will delete an email immediately, if it does not display correctly. BlueHornet “Consumer Views of Email Marketing” (2014)

COMMUNICATION CHALLENGES

These are some of the communiction challenges our customers face...

Long rambling emails

LONG, RAMBLING EMAILS THAT ARE MISUNDERSTOOD

UNPRODUCTIVE MEETINGS WITHOUT A CLEAR PURPOSE

Confusing and complicated information

OVERLY COMPLICATED AND CONFUSING INFORMATION

Not understanding and adapting comunication styles

NOT UNDERSTANDING, OR ADAPTING, COMMUNICATION STYLES

Not thinking on your feet

INABILITY TO THINK ON YOUR FEET WHEN CAUGHT ON-THE-SPOT

No focus

NO FOCUS ON HOW LISTENERS PERCEIVE YOU

THE (UGLY) TRUTH ABOUT WORKPLACE COMMUNICATION

The truth is that most organisations require their people to demonstrate excellent verbal and written communication. In today's workplace, communication is often seen as a 'soft skill'. Communication plays a vital role in you and your organisation's success and productivity. Ignoring it is at best risky and at worst career threatening.

DEVELOPING COMMUNICATION SKILLS

Our range of tangible, easy to use techniques that provide clarity, brevity and impact in all forms of verbal and written communication. More...

INDIGO BUSINESS SERVICES LIMITED
7-11 St. John's Hill
London
SW11 1TR
United Kingdom
+44 (0)20 7924 8760
info@indigobusiness.co.uk

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